Advancements in contact lens technology offer the potential for successful contact lens wear for most of our patients. Contact lenses not only enhance visual acuity and appearance, but also improve performance in visual tasks and sports. Because contact lenses are medical devices placed on the eyes, they require expert fitting and careful instruction, as well as conscientious care and compliance with recommended follow-up examinations to maintain the healthy functioning of your eyes. To ensure your contact lens success, we would like to familiarize you with our contact lens procedures and policies.

The Eye Exam

Before you can be fitted for contact lenses, a complete medical and refractive examination is necessary. This exam is critical to assuring the good health of your eyes and ruling out the possibility of any unsuspected, underlying conditions which may prevent contact lens use. If contact lenses are feasible, the complete eye exam will help us select the most appropriate lens material and design for your eyes.

Contact Lens Fitting

The goal of contact lens fitting is to find the most appropriate contact lens for your optimal comfort and vision. An extensive variety of types, styles, materials, sizes and colors are offered. We are committed to taking the time and making the effort to fit you properly. Although many patients need only one fitting session, some require several appointments. In our experience, the extra time, effort and patience are worthwhile, both for your ultimate satisfaction and the health of your eyes.

Insertion and Removal Training Session

During the appointment, we will provide personalized instruction in the safe care and usage of your new lenses. Should further time be required, we will be happy to schedule an additional session. Upon completion of a successful insertion and removal session, you may begin wearing your lenses and we will schedule your first follow-up appointment.

Follow-up Appointments

One or more follow-up appointments will be necessary to assure that your contact lenses continue to fit well and your eyes remain healthy. For simple fits, charges for follow-up visits during the first three months are included in the contact lens fitting fee.

Contact Lens Fitting Policy

The fitting/follow-up fee includes: the contact lens fitting, insertion and removal lessons, trial lenses if appropriate, and directly associated visits needed for three months for most patients.

Ordering Contact Lenses

Contact lenses can be ordered at any time after the fitting is complete. You can order as many lenses as you would like; however, refunds will not be given if your prescription is to change in the future. We recommend six-month checks to check fit and power. For your safety, we are not able to refill prescriptions more than one-year-old without another exam.

Payment

The fitting and follow-up fee is to be paid on the day of fitting. Lenses are to be paid for when an order is placed.

Lens Changes

If a patient originally fit with one lens requires a change to a more expensive lens, the difference will be charged. No refunds will be given. Any lens changes made after the three-month follow-up visit will incur a refitting fee.

Fitting/Follow-up Fee Includes:

• The fitting
• 1 pair of trial lenses
• The insertion and removal training sessions

Fitting/Follow-up Fee Does Not Include:

• The medical eye exam
• Medical visits not directly related to the fit and power of the lens
• The contact lenses